Sharper AI. Smarter Selling.

AI That
Converts.
Smarter support.
Real conversations.
More sales.

Discover AI solutions designed to help businesses grow smarter and faster. From AI chatbots and intelligent search to customer support automation and custom-built tools, we create practical AI products that improve experiences, streamline operations and drive measurable business results.
Live on Shopify App Store   |   Built for eCommerce Brands  |  Powered by AI
Choose Your AI Journey

What stage of AI
are you at?

I want a fully customised AI solution
for my business.

Build tailored AI workflows, automations, and chatbot experiences designed around your operations, customers, and business goals.

I want an AI app
I can install and start using today.

Get started quickly with ready-to-use AI apps designed for Shopify merchants. Whether you need an AI chatbot to engage customers or intelligent search to improve product discovery, our apps are easy to install and built to deliver value from day one.
Path 01 — Built for you

Custom AI solutions,

engineered around
your business.

We don't sell you AI for the sake of AI. We start with the bottleneck — the task that's slowing you down or the experience that's losing you customers — and we build the system that fixes it. Practical, measurable, and integrated with the tools you already use.
Plan Regular (TWING) 1
01

AI-Powered Customer Support

Deliver instant answers to customer questions with an intelligent AI chat that automatically handles product enquiries, shipping information, returns, and FAQs. Reduce support workload while providing faster, more consistent customer experiences across your Shopify store.

  • 24/7 AI customer support
  • Automated FAQ responses
  • Shipping & return enquiries
  • Knowledge base powered answers
02

AI Product Recommendations

Help shoppers discover the right products with AI-powered recommendations based on customer intent and browsing behaviour. Guide customers through smarter shopping journeys that increase engagement and conversions.

  • Intelligent product discovery
  • Personalised shopping assistance
  • AI-powered recommendations
  • Smart product comparisons
03

Lead Generation & Engagement

Turn anonymous visitors into valuable leads with built-in guest gates, proactive messaging, and conversational AI designed to increase interaction and capture customer information before they leave your store.

  • Visitor email capture
  • Smart lead qualification
  • Proactive customer engagement
  • Conversational lead generation
04

Customisation & Store Integration

Customise every part of the chatbot experience to match your brand while seamlessly syncing with your Shopify store in real time for accurate product information and personalised support.

  • Real-time Shopify product sync
  • Custom chatbot branding
  • Adjustable tone of voice
  • Page-specific chatbot targeting
Path 02 — Product Spotlight

Meet iBuzz AI —

our flagship
chatbot for Shopify.

iBuzz AI is the proof that we don't just consult — we build. It's a fully-fledged AI chatbot for Shopify merchants, live on the App Store and trusted to engage visitors, recommend products, capture leads, and answer customer questions around the clock. One-click install. No code. No fuss.
ibuzz
Path 01 — Product Spotlight

Meet iBuzz AI —

our flagship
chatbot for Shopify.

1111
iBuzz AI is the proof that we don't just consult — we build. It's a fully-fledged AI chatbot for Shopify merchants, live on the App Store and trusted to engage visitors, recommend products, capture leads, and answer customer questions around the clock. One-click install. No code. No fuss.
Path 02 — Product Spotlight

Meet iBuzz AI —

Smart Search

1211
iBuzz Smart Search helps customers find products faster with AI-powered search, voice search, image search, and personalised recommendations. Designed to understand shopper intent, it delivers accurate results, reduces zero-result searches, and helps Shopify merchants improve customer experiences and increase conversions.
AI Chatbot Widget
Smart Knowledge Hub
AI-Recommended Search
Lead Generation Gate
Visual Search by Image
Real-Time Product Sync
Knowledge-Based FAQ
Live Preview & Testing
Our 3-step process

From "what's possible?"

to "it's live."

A clear, no-surprises path from initial conversation to deployed AI.
Step 1

Install & Connect

Connect iBuzz AI to your Shopify store in minutes. Sync your products, FAQs, policies, and store information automatically—no coding required.
Step 2

Customise & Launch

Tailor your chatbot’s design, tone, welcome messages, and behaviour to match your brand experience and customer journey perfectly.
Step 3

Optimise & Grow

Use AI-powered recommendations, lead capture, and customer insights to improve shopping experiences, increase conversions, and scale support effortlessly.
Collaborating with iBusinessFormula has been outstanding. As a Hubspot Platinum Partner, they’re helping us organise our enquiries via Service Hub with AI-powered categorisation and Slack integration. We’re delighted with the progress across HubSpot and AI, and highly recommend them.

Jeroen Willems, COO

EatClub

0 +
Shopify App Store Product
0 +
Businesses Served
0 +
Years Building For Australian Brands
FAQ

Common

Questions.

The questions we hear most from clients exploring AI for the first time.
What's the difference between iBuzz AI Chatbot and iBuzz Smart Search?
iBuzz AI Chatbot is designed to engage visitors through real-time conversations. It answers customer questions, recommends products, captures leads, and provides instant support to improve customer engagement and conversions.
iBuzz Smart Search helps customers find products faster using AI-powered search, personalised recommendations, and intelligent product discovery. It's ideal for improving the shopping experience and helping customers quickly locate the products they're looking for.
The two products can be used independently or together to create a more seamless and personalised shopping experience for your customers.
Which AI products do you offer?
Absolutely! While iBuzz AI is built specifically for Shopify stores, we also create custom AI solutions for other eCommerce platforms, custom websites, and service-based businesses. Whether you need an AI chatbot, lead generation assistant, workflow automation, or a fully tailored AI system, we can build a solution that fits your business needs and goals.
Can I start with one product and add more later?
We take your privacy and data security seriously. Your data is protected through secure, encrypted connections and trusted cloud infrastructure. We only collect the information needed to power your AI solution and never sell your data. We also work with reliable AI providers that do not use your business data to train public AI models. If your business has specific compliance or hosting requirements, we can tailor the setup accordingly.
Do your AI solutions work with Shopify?
Most custom AI projects are completed within 2–4 weeks, depending on the complexity of the build. Simple chatbot setups can launch much faster, while advanced integrations and custom workflows may require additional time. Once we understand your requirements, we’ll provide a clear timeline so you know exactly what to expect.
Can you build custom AI tools?
Not at all. AI is designed to support your team, not replace it. It helps automate repetitive tasks like answering common questions, qualifying leads, and handling after-hours enquiries. This allows your team to focus on higher-value work such as customer relationships, strategy, and business growth. Think of AI as an extra team member that works 24/7.
How long does implementation take?
Every business has different needs, so pricing depends on the type of AI solution you require. We start with a discovery session to understand your goals, systems, and workflows, then provide a tailored proposal with transparent pricing. Whether you need a simple chatbot or a fully custom AI setup, we’ll recommend the right solution for your business and budget.
What industries do you work with?
Yes! iBuzz AI is fully customisable to match your brand and customer experience. You can customise the chatbot’s name, colours, tone of voice, widget position, and overall design. It can also be trained using your products, FAQs, store policies, and brand voice to create a more natural and personalised shopping experience for your customers.
Get started

Ready to put

AI to work?

If you're looking for instant AI-powered support, iBuzz has the right solution for your business. Choose the product that best fits your store to deliver smarter shopping experiences.
For businesses

Need an AI shopping
assistant?

Engage customers 24/7 with an AI chatbot that answers questions, recommends products, captures leads, and provides instant support.
For Shopify merchants

Need smarter
product search?

Help customers discover the right products in seconds with AI-powered search, voice search, image search, and personalised recommendations.